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Intercity Best Price Guaranteed works like a deal made between friends:
you book your hotel on our website and we guarantee the best rate available in our hotels!
If you find a lower rate than the one presented on our website advertised on another website up to 24 hours after booking your room, please contact us immediately via email so we can honor the lowest price.
Please send us an email to firstname.lastname@example.org with the following information: the guest's full name, Intercity website booking number, email address and a "print screen" of the webpage where the lowest rate was found. Emails that are incomplete or contain incorrect information will be disregarded; an email will be sent notifying that data is missing for a revision of the rate charged. Print screens that have been modified or tampered will be immediately identified and the request will be automatically cancelled.
The Best Price Guaranteed program is valid only for reservations made at least 72 hours before the check-in date.
The lower rate request for review will only be considered if the amount stated is found online and is available when Intercity verifies the information (within a 24-hour period after the request for rate analysis is received).
The lowest rate found must refer to the same: 1) hotel in the Intercity Chain; 2) category and number of guests in one room; 3) check-in and check-out dates; 4) currency; 5) payment conditions for the room booked at Intercity website.
The analysis of the lowest rate found will only be performed if the room booked at the Intercity website has been completed and confirmed.
The Best Price Guaranteed only applies to individuals. It does not apply for reservations made via: 1) agreed to rates for employees, groups, corporations, and agencies; 2) advantage loyalty program points/miles or any other reward program or special deal offered by the Hotel Chain.
If it is confirmed that the rate found on other website is lower than the one advertised on the Intercitywebsite, an email will be sent confirming the reservation, stating that the lowest rate will be honored.
If the analysis of the lowest rate found does not have a satisfactory outcome due to discrepancies in the rate revision terms and conditions, the rate of the room booked and confirmed on the website will maintain the same rate applied at the time of the reservation.
Intercity reserves the right to change any and all conditions and terms for rate revisions at any time without notice, and it does not accept any liability for any expenses incurred by companies that advertise Intercity hotel rooms on websites other than https://www.intercityhoteis.com.br/ website.
The rates charged on our the website are subject to change without notice, but will always be lower than or equivalent to the rates shown on other websites that advertise rooms from Intercity hotels.
Yes. We Love Pets! Intercity is Pet Friendly. When you travel, bring your pet to stay with you.
At Intercity Pet Friendly Hotels, your pet is always welcome! When making your reservation, do not forget to include your pet's reservation, for BRL 70.00 per day. For making your trip even more complete and your pet feel more comfortable, we offer you pet beds, water and food pots, and toilet pads.
Each apartment has can host only 1 small (up to 35cm height and 15kg) pet (dog or cat). The person responsible for the pet must present an updated vaccination card. The stay of the pets is restricted to the apartments. When you need to move around with your pet through elevators and hotel areas, keep it under a leash or use boxes or bags proper for its transport. Cleaning of waste is solely responsibility of the owners. In case of damage to the furniture or apartment caused by pets, the person responsible for the pet will be charged. The person responsible for the pet must fill out the statement of responsibility when checking in. Participating Hotels: Intercity Anápolis, Intercity BH Expo, Intercity Caxias do Sul, Intercity Cuiabá, Intercity Florianópolis, Intercity Suape Costa Dourada, Intercity Shopping Gravataí, Intercity Manaus, Intercity Montes Claros, Intercity Natal, Intercity Aeroporto Porto ALegre, Intercity Cidade Baixa, Intercity Salvador, Intercity Ibirapuera, Intercity Berrini, Address Faria Lima by Intercity, Intercity Interative Jardins, Intercity Teresópolis, Intercity Vinhedo.